Respond to service calls
•    Responsible for servicing products and equipment on assigned projects, ensuring customer satisfaction by identifying, analyzing, diagnosing and repairing systems and equipment at client’s location.
•    Perform scheduled and unscheduled preventative maintenance, inspections, site surveys, and service requests including replacement, and modifications of equipment or systems as needed or requested by clients.
•    Coordinate with supervisor and clients to precisely understand requirements for all on-site installation and repairs by extensively examining building layouts, forecasting issues, gathering materials and synchronizing on-site work.
•    Establish & maintain a positive relationship with clients, vendors and co- workers through effective oral and written communication skills.
•    Perform work as directed to achieve target productivity rates and quality standards as established by supervisor.
•    Assist with training of new employees as requested by supervisor.
•    Ensure proficiency in industry standard terms and language to support positive interaction with field personnel.
•    Organize and comply with all pertinent documentation needed on a daily/weekly/monthly basis to support company accounting, tracking and reporting.